Published on 27 Jun 2023 on Zacks via Yahoo Finance

Sabre (SABR) Integrates Nuvola Software Platform With WhatsApp

Sabre Corporation SABR recently integrated its task management and guest engagement software, Nuvola, with WhatsApp to provide hoteliers with a tool that delivers differentiated and seamless guest experiences.

Sabre Nuvola's Guest Chat module will now have the option to choose between SMS messaging and WhatsApp to power real-time communication of hoteliers with guests. Since the company's property management system, SynXis Property Hub, is unified with Nuvola, the latest move will ensure an enhanced holistic view of the traveler and run operations on-property to the hoteliers. This will allow the Nuvola Housekeeping module and Property Hub users to send real-time updates ensuring that the front desk has accurate room status information and smoothly check in guests on arrival.

Sabre acquired Florida-based Nuvola, a single destination cloud-based platform providing service optimization software to the hospitality industry, in May 2022. Since then, Nuvola's hotel task management and operational capabilities drive on-property efficiencies of the hoteliers, enabling them to broaden their offerings through Sabre's comprehensive retailing, merchandising and fulfillment capabilities.